Courteous Job Performance - This scale assesses the likelihood that an applicant's interactions with customers will be characterized by a high level of courtesy and commitment to service.

The candidate answered the questionnaire statements similarly to individuals whose work performance has been characterized by behaviors such as being cynical, avoiding pressure and hard work, or having difficulty in relating comfortably to strangers.

Emotional Maturity - This scale assesses the likelihood that an applicant's work performance will be characterized by mature behavior, and that it will not be disrupted by personality traits such as irresponsibility, poor judgment, difficulty in working cooperatively with others, poor frustration tolerance, or poor impulse control.

It is important to emphasize that this scale does not assess, nor should it be used to assess, for the presence of a mental or psychological impairment or disorder, or an applicant's general physical or psychological health.

The candidate answered the questionnaire statements similarly to individuals whose work performance has been characterized by behaviors such as poor judgment, impulsivity, and difficulty in dealing with frustration.

Long Term Job Commitment - This scale assesses the likelihood that an applicant will be involved, and will make a long term commitment to the job.

The candidate answered the questionnaire statements similarly to individuals whose work performance has been characterized by behaviors such as a lack of involvement in the job, a lack of long term goals, or a lack of commitment to doing a high quality job.