ERI® Phone makes use of Interactive Voice
Response (IVR) technology and the
versatility of the Internet to provide the
easiest and most time-efficient method for
administering and scoring the ERI®.
With ERI® Phone, you and your staff won’t
have to spend valuable time screening
applicants who fail to meet your minimum
acceptable levels of basic work behavior
skills.
If you would like to administer the ERI®
questionnaire to applicants:
- With no time spent by you and your
staff
- From virtually any location
- 24 hours a day
- 7 days a week
- In both low and high volume situations
Then ERI® Phone may be the best scoring
and reporting method for you
With ERI®
Phone you can have an
applicant’s results available to you within
minutes after he/she completes the ERI® .
This means that you don’t lose qualified
applicants due to unnecessary processing
delays.
How does ERI® Phone work?
- Applicants simply dial a toll free
number and complete the ERI®
questionnaire using the phone dial
pad.
- As soon as the applicant completes
the ERI® questionnaire, it is scored
by computer.
- The results are immediately
available for you to review by fax,
phone, or the Internet.
Available Report Formats
- Custom Designed Profiling - Each
applicant’s results can be compared
to custom designed profiles. You
can determine how well an
applicant’s results compare with
your preferred profile.
- Variety of Report Formats
- ERI®
results can be reported back to you
in a variety of formats. These range
from a single page graphical view
of the applicant's results to a
comprehensive interpretive report,
that includes suggested follow-up
questions to be asked in subsequent
interviews with the applicant and
during the reference checking
process.
Why use ERI® Phone?
- Cost Effective - It significantly
reduces the staff resources needed
to complete the pre-screening
process.
- Time Efficient - It enables your
staff members to focus only on
those candidates, that meet your
pre-defined basic behavioral
criteria.
- With ERI® Phone you can also
administer pre-screening interviews
and application forms over the
phone. This allows for even greater
efficiency and effectiveness in
hiring process resource utilization.
- If applicants have questions during
the administration of ERI® Phone,
they can be immediately transferred
to a Call Center staff member. In
addition to making the process more
“user friendly”, access to the Call
Center allows the applicant to get a
rapid answer to any question, thus
helping to increase the accuracy of
the overall process.